Account and Data Deletion Request
Last updated: 2026-11-12
Your Rmos Pos Report account is your user record in the RMOS POS system of the business you work for. You can request deletion of your record and the personal data linked to it in either of the two ways below.
1. Through your business
The fastest route is your business's RMOS system administrator, who can close your user record directly. Once the record is closed, your username can no longer sign in to the App.
2. By contacting RMOS directly
If you cannot reach your administrator, send a request to [email protected]. So that we can process it, include:
- Your first and last name
- Your Rmos Pos Report username
- The name of the business (hotel or restaurant) and branch you work for
- Your request: deletion of the record / access to data / correction
After your identity is verified, the request is concluded within 30 days at the latest and you are informed of the outcome.
Data that is deleted
- Your user record: username, branch link and permissions
- The session key on your device — removed when you sign out
- App preferences on your device — removed when you uninstall the App
Data that is retained
The sales, bill, payment, cash and customer account records shown in the reports belong to the business, not to your personal record, and remain in its database even after your record is deleted. Records that legislation such as the Tax Procedure Law and the Turkish Commercial Code requires us to keep are retained for the statutory period (10 years as a rule).
Uninstalling the App
Deleting the App from your device removes your preferences; it does not close your record on the server. Sign out before uninstalling to end the session as well. Follow the steps above to have the record deleted.